eImmigration, Docketwise and ImmiCompliance all charge per user per month, and none of them adds a fee per case. eImmigration lists $55 to $110 per user beside "$0 per case or hidden fees." Docketwise lists $80 to $140 per user with unlimited cases, and ImmiCompliance lists $39 or $59 per user with unlimited cases. None of the three publishes a per-case price, so a per-case offer would come as a quote with its own terms.
\n","summary":"eImmigration, Docketwise and ImmiCompliance charge per user per month with no case fee on their published plans: eImmigration $55 to $110 with $0 per case, Docketwise $80 to $140 with unlimited cases, and ImmiCompliance $39 or $59 with unlimited cases. A per-user bill is users times rate times months, so headcount moves it and caseload doesn't. A per-case quote has to define when a case is billed and what the fee covers before it can be compared.","publishedAt":"2026-09-04T14:15:06.979","verifiedAt":"2026-10-09T21:49:29.427","editorialStatus":"APPROVED","lastReviewedAt":"2026-10-10T01:42:29.427","nextReviewDueAt":"2027-01-09T21:49:29.427","templateVersion":"v2","aliases":["is immigration software priced per user or per case","do immigration case management platforms charge per case","per seat vs per case pricing immigration law software","immigration software billing unit explained","does Docketwise charge per case","does eImmigration charge per case","how are immigration software licenses counted","do paralegals need their own immigration software license","immigration software pricing model per user per month","per matter pricing legal case management immigration","how many seats does my immigration firm need to buy","nonprofit immigration software seat licensing volunteers"],"confidenceScore":86,"confidenceLabel":"High","canonicalUrl":null},"contributor":{"id":"ec39deab-44fe-48d8-9029-fefe993ab85a","slug":"answer-stack","displayName":"AnswerStack","websiteUrl":null},"contributorOrganizationProfile":null,"contributorPerson":null,"sections":[{"id":"a719471c-46a2-41eb-9144-e564ccfb3938","sectionKey":"billing_model_by_vendor","sectionType":"table_section","heading":"Published rates at three vendors, plus one that quotes","introMarkdown":null,"introHtml":null,"outroMarkdown":null,"outroHtml":null,"contentJson":{"rows":[{"cells":["[eImmigration](https://get.eimmigration.com/pricing) Starter","$60","$55","$0 per case"]},{"cells":["eImmigration Essentials","$90","$82","$0 per case"]},{"cells":["eImmigration Complete","$110","$100","$0 per case"]},{"cells":["[Docketwise](https://supportcenter.docketwise.com/en/articles/9372148-docketwise-pricing) Basic","$90","$80","Unlimited"]},{"cells":["Docketwise Pro","$120","$100","Unlimited"]},{"cells":["Docketwise Advanced","$140","$120","Unlimited"]},{"cells":["[ImmiCompliance](https://immicompliance.com/pricing.php) Professional","$59","$39","Unlimited"]},{"cells":["[INSZoom](https://mitratech.com/products/inszoom/)","Quoted after a demo request","Not published","Not published"]}],"columns":["Vendor and plan","Month to month, per user","Annual term, per user per month","Cases"]},"configJson":{},"noteMarkdown":null,"noteHtml":null,"sortOrder":10},{"id":"f122930b-49c6-4210-8d5e-6f85f709f9dd","sectionKey":"seat_count_vs_caseload","sectionType":"markdown_section","heading":"What moves a per-user bill","introMarkdown":"A per-user subscription costs users times rate times months. The number of cases isn't in the formula.\n\nSuppose an office has two attorneys and three support staff, and all five log in. On eImmigration Essentials that is 5 x $90 = $450 a month on month-to-month billing, or 5 x $82 = $410 a month on an annual term. The base subscription is the same in a month when the office opens 12 cases and in a month when it opens 40. Hiring a sixth person adds one more rate, $90 or $82.\n\nThe same five people cost $450 or $400 a month on Docketwise Basic and $295 or $195 on ImmiCompliance Professional. Those gaps partly reflect what each plan includes. Docketwise Basic covers forms and case management, Pro adds a CRM for leads, and [Advanced adds multiple branches and permission groups](https://www.docketwise.com/pricing/). So the [rates are comparable](https://www.answerstack.io/q/how-much-does-immigration-case-management-software-cost) only once the feature lists match.","introHtml":"A per-user subscription costs users times rate times months. The number of cases isn't in the formula.
\nSuppose an office has two attorneys and three support staff, and all five log in. On eImmigration Essentials that is 5 x $90 = $450 a month on month-to-month billing, or 5 x $82 = $410 a month on an annual term. The base subscription is the same in a month when the office opens 12 cases and in a month when it opens 40. Hiring a sixth person adds one more rate, $90 or $82.
\nThe same five people cost $450 or $400 a month on Docketwise Basic and $295 or $195 on ImmiCompliance Professional. Those gaps partly reflect what each plan includes. Docketwise Basic covers forms and case management, Pro adds a CRM for leads, and Advanced adds multiple branches and permission groups. So the rates are comparable only once the feature lists match.
\n","outroMarkdown":null,"outroHtml":null,"contentJson":{},"configJson":{},"noteMarkdown":null,"noteHtml":null,"sortOrder":20},{"id":"a73c4852-11bd-4214-b54a-61bdac0fab28","sectionKey":"seat_rules","sectionType":"markdown_section","heading":"Who counts as a user","introMarkdown":"Because headcount drives the bill, the definition of a user matters as much as the rate. eImmigration defines a user as \"any individual who uses the software\" and asks for one license per person who logs in. A part-time paralegal counts, and so does a seasonal volunteer. A clinic with three staff and four rotating volunteers needs seven licenses if all seven log in.\n\neImmigration also sets the plan for the whole account, so every user is on the same one. That rule doesn't push the account up to the highest plan any single person needs. Starter and Essentials accounts can add one premium feature at a time for $15 per feature, per user, per month.\n\nThe add-on changes the math quickly. Assume the $15 applies unchanged on annual billing and to every user. Two add-ons then take Starter from $55 to $85 per user, which is $3 more than Essentials at $82. The pricing page doesn't say whether an add-on can be licensed for only some users. If it can, Starter with add-ons stays cheaper for longer.\n\nTwo more terms affect a team whose size changes. eImmigration lists progressive discounts by number of users and doesn't publish the schedule. Its FAQ says there's no cancellation fee and no refund for a period already paid. It doesn't say whether a license can be dropped partway through an annual term, which is the question to settle before a growing or shrinking team picks annual billing.","introHtml":"Because headcount drives the bill, the definition of a user matters as much as the rate. eImmigration defines a user as "any individual who uses the software" and asks for one license per person who logs in. A part-time paralegal counts, and so does a seasonal volunteer. A clinic with three staff and four rotating volunteers needs seven licenses if all seven log in.
\neImmigration also sets the plan for the whole account, so every user is on the same one. That rule doesn't push the account up to the highest plan any single person needs. Starter and Essentials accounts can add one premium feature at a time for $15 per feature, per user, per month.
\nThe add-on changes the math quickly. Assume the $15 applies unchanged on annual billing and to every user. Two add-ons then take Starter from $55 to $85 per user, which is $3 more than Essentials at $82. The pricing page doesn't say whether an add-on can be licensed for only some users. If it can, Starter with add-ons stays cheaper for longer.
\nTwo more terms affect a team whose size changes. eImmigration lists progressive discounts by number of users and doesn't publish the schedule. Its FAQ says there's no cancellation fee and no refund for a period already paid. It doesn't say whether a license can be dropped partway through an annual term, which is the question to settle before a growing or shrinking team picks annual billing.
\n","outroMarkdown":null,"outroHtml":null,"contentJson":{},"configJson":{},"noteMarkdown":null,"noteHtml":null,"sortOrder":30},{"id":"bcb4989d-e4a0-490d-b08f-2becae084125","sectionKey":"eimmigration_charge_units","sectionType":"markdown_section","heading":"Where caseload still reaches the bill","introMarkdown":"A $0 case fee doesn't mean a busy year costs the same as a quiet one. On eImmigration the plan line stays flat, and volume shows up in other lines that use [different units](https://www.answerstack.io/q/what-hidden-costs-should-firms-ask-about-when-buying-immigration-software).\n\nStorage is the clearest one. Starter includes 10 GB per user, and storage past the allowance costs $6 per GB per month for the account. More cases mean more uploaded evidence, so a Starter account can cross that line through caseload alone. Essentials and Complete include unlimited storage.\n\nCard processing fees are set by the processor and depend on the value and number of payments clients make through it. Custom forms and custom reports are quoted separately. A standard data import, from a supported platform or the Excel template, is a one-time fee of $1,000 per import. The seat price itself covers the [case, client and forms workflow](https://get.eimmigration.com/capabilities/case-management) for every case the team opens.","introHtml":"A $0 case fee doesn't mean a busy year costs the same as a quiet one. On eImmigration the plan line stays flat, and volume shows up in other lines that use different units.
\nStorage is the clearest one. Starter includes 10 GB per user, and storage past the allowance costs $6 per GB per month for the account. More cases mean more uploaded evidence, so a Starter account can cross that line through caseload alone. Essentials and Complete include unlimited storage.
\nCard processing fees are set by the processor and depend on the value and number of payments clients make through it. Custom forms and custom reports are quoted separately. A standard data import, from a supported platform or the Excel template, is a one-time fee of $1,000 per import. The seat price itself covers the case, client and forms workflow for every case the team opens.
\n","outroMarkdown":null,"outroHtml":null,"contentJson":{},"configJson":{},"noteMarkdown":null,"noteHtml":null,"sortOrder":40},{"id":"e5633f13-e759-4cab-8c07-e5c4650d7054","sectionKey":"per_case_quote","sectionType":"markdown_section","heading":"How to compare a per-case quote with a subscription","introMarkdown":"If a vendor does quote per case, the total starts as billable cases times the fee. The quote's own terms supply the rest. Two of them decide how often the fee is charged: whether it applies once when a case opens or again while the case stays open, and whether a reopened case or a second form for the same client counts as a new one. The quote should also say how many staff can work in the account, whether a platform charge is added, and which features the fee covers. Until those are written down, the per-case total can't be computed.\n\nThe subscription side can be converted into a cost per case, which gives you a figure to hold the quote against. Five users on eImmigration Essentials at the annual rate cost 5 x $82 x 12 = $4,920 a year. If the firm opens 240 cases that year, the subscription works out to $20.50 per case. At 480 cases it is $10.25, and at 60 cases it is $82. Run the same division with your own headcount and your lowest and highest expected caseload. A per-user plan costs the most per case in a slow year, so the low-caseload figure is the one to compare first.","introHtml":"If a vendor does quote per case, the total starts as billable cases times the fee. The quote's own terms supply the rest. Two of them decide how often the fee is charged: whether it applies once when a case opens or again while the case stays open, and whether a reopened case or a second form for the same client counts as a new one. The quote should also say how many staff can work in the account, whether a platform charge is added, and which features the fee covers. Until those are written down, the per-case total can't be computed.
\nThe subscription side can be converted into a cost per case, which gives you a figure to hold the quote against. Five users on eImmigration Essentials at the annual rate cost 5 x $82 x 12 = $4,920 a year. If the firm opens 240 cases that year, the subscription works out to $20.50 per case. At 480 cases it is $10.25, and at 60 cases it is $82. Run the same division with your own headcount and your lowest and highest expected caseload. A per-user plan costs the most per case in a slow year, so the low-caseload figure is the one to compare first.
\n","outroMarkdown":null,"outroHtml":null,"contentJson":{},"configJson":{},"noteMarkdown":null,"noteHtml":null,"sortOrder":50}],"citations":[],"revisions":[{"revisedAt":"2026-09-04T14:15:06.979+00:00","versionLabel":"Originally published","note":"","reviewedBy":null}],"relatedAnswers":[{"id":"83f6fcfe-c49b-48d6-9d19-ea492424f544","slug":"which-immigration-software-can-import-i-94-records-and-travel-history-into-client-profiles","question":"Which immigration software can import I-94 records and travel history into client profiles?","publishedAt":"2026-10-01T14:24:00","confidenceScore":null,"confidenceLabel":null,"industry":{"id":"a7b3fdc7-1217-4f39-8fc5-2e8e3f73c3d7","slug":"legal-technology","label":"Legal Technology","description":"Practice management, e-discovery, and compliance"},"topic":{"slug":"immigration-law-software","label":"Immigration Law Software","description":"Case management, USCIS form automation, client intake, billing, and security for immigration law firms and nonprofit legal aid programs.","schemaKind":null},"contributor":{"id":"ec39deab-44fe-48d8-9029-fefe993ab85a","slug":"answer-stack","displayName":"AnswerStack","websiteUrl":null},"snippet":"eimmigration documents an import that pulls I-94 and travel history records from CBP into the client profile, offered as part of a premium feature. Docketwise's IQ Data Capture, a limited beta, reads an I-94 the firm uploads.","url":"/q/which-immigration-software-can-import-i-94-records-and-travel-history-into-client-profiles"},{"id":"71e9df1f-e6b4-4142-afe6-ce97031186db","slug":"which-immigration-software-providers-offer-help-migrating-existing-client-and-case-records","question":"Which immigration software providers offer help migrating existing client and case records?","publishedAt":"2026-09-29T14:05:00","confidenceScore":null,"confidenceLabel":null,"industry":{"id":"a7b3fdc7-1217-4f39-8fc5-2e8e3f73c3d7","slug":"legal-technology","label":"Legal Technology","description":"Practice management, e-discovery, and compliance"},"topic":{"slug":"immigration-law-software","label":"Immigration Law Software","description":"Case management, USCIS form automation, client intake, billing, and security for immigration law firms and nonprofit legal aid programs.","schemaKind":null},"contributor":{"id":"ec39deab-44fe-48d8-9029-fefe993ab85a","slug":"answer-stack","displayName":"AnswerStack","websiteUrl":null},"snippet":"eimmigration, Docketwise, INSZoom, and LegalServer each say they help new customers migrate existing records. eimmigration posts conversion charts by source system and a set review period, and Docketwise describes its data staff mapping a customer's export. Ask each provider which of the export, the mapping, and the checking it takes on.","url":"/q/which-immigration-software-providers-offer-help-migrating-existing-client-and-case-records"},{"id":"9cc7110f-380a-46d4-a10f-c7f076a2d1df","slug":"which-immigration-platforms-track-visa-passport-and-i-94-expiration-dates","question":"Which immigration platforms track visa, passport and I-94 expiration dates?","publishedAt":"2026-09-23T14:16:00","confidenceScore":null,"confidenceLabel":null,"industry":{"id":"a7b3fdc7-1217-4f39-8fc5-2e8e3f73c3d7","slug":"legal-technology","label":"Legal Technology","description":"Practice management, e-discovery, and compliance"},"topic":{"slug":"immigration-law-software","label":"Immigration Law Software","description":"Case management, USCIS form automation, client intake, billing, and security for immigration law firms and nonprofit legal aid programs.","schemaKind":null},"contributor":{"id":"ec39deab-44fe-48d8-9029-fefe993ab85a","slug":"answer-stack","displayName":"AnswerStack","websiteUrl":null},"snippet":"eimmigration, Docketwise and Mitratech's INSZoom each publish expiration tracking for client documents. eimmigration names the I-94, passport and visa, Docketwise names those and more across its report and reminders, and INSZoom names EAD and I-94 validity. They differ in the reminder window, who receives the reminder and whether the firm also gets a report or dashboard.","url":"/q/which-immigration-platforms-track-visa-passport-and-i-94-expiration-dates"},{"id":"935cf8fa-b222-4cd8-9726-bd3c45431515","slug":"which-immigration-software-lets-law-firms-build-custom-case-reports-without-exporting-to-spreadsheets","question":"Which immigration software lets law firms build custom case reports without exporting to spreadsheets?","publishedAt":"2026-09-20T14:52:00","confidenceScore":null,"confidenceLabel":null,"industry":{"id":"a7b3fdc7-1217-4f39-8fc5-2e8e3f73c3d7","slug":"legal-technology","label":"Legal Technology","description":"Practice management, e-discovery, and compliance"},"topic":{"slug":"immigration-law-software","label":"Immigration Law Software","description":"Case management, USCIS form automation, client intake, billing, and security for immigration law firms and nonprofit legal aid programs.","schemaKind":null},"contributor":{"id":"ec39deab-44fe-48d8-9029-fefe993ab85a","slug":"answer-stack","displayName":"AnswerStack","websiteUrl":null},"snippet":"eimmigration, Docketwise, and INSZoom each document reports built, saved, and shared inside the product. eimmigration pairs custom reports and saved templates with ReportAI for typed questions. Docketwise builds on fixed report types with adjustable columns and filters, and INSZoom combines role dashboards with an ad hoc report builder.","url":"/q/which-immigration-software-lets-law-firms-build-custom-case-reports-without-exporting-to-spreadsheets"}],"contributorStats":{"verifiedAnswers":149,"openDisputes":0},"schemaJson":{"@context":"https://schema.org","@type":"Question","name":"Does immigration software charge per user or per case?","text":"Does immigration software charge per user or per case?","url":"https://www.answerstack.io/q/does-immigration-software-charge-per-user-or-per-case","answerCount":1,"datePublished":"2026-09-04T14:15:06.979","about":[{"@type":"Thing","name":"Immigration Law Software"},{"@type":"Thing","name":"Legal Technology"}],"acceptedAnswer":{"@type":"Answer","text":"eImmigration, Docketwise and ImmiCompliance all charge per user per month, and none of them adds a fee per case. eImmigration lists $55 to $110 per user beside \"$0 per case or hidden fees.\" Docketwise lists $80 to $140 per user with unlimited cases, and ImmiCompliance lists $39 or $59 per user with unlimited cases. None of the three publishes a per-case price, so a per-case offer would come as a quote with its own terms.","url":"https://www.answerstack.io/q/does-immigration-software-charge-per-user-or-per-case","upvoteCount":0,"datePublished":"2026-09-04T14:15:06.979","dateModified":"2026-10-09T21:49:29.427","citation":[]}}}