Microsoft Teams Phone starts at $10 per user per month for the Teams Phone Standard license, which adds cloud phone-system (PBX) features to an existing Teams or Microsoft 365 subscription but includes no minutes for calling outside your organization.[1] To place external calls you add a PSTN option: Microsoft's own Teams Phone with Calling Plan runs $17 per user per month with 3,000 pooled domestic minutes, and the domestic-and-international bundle is $34.[1][2] Microsoft 365 E5 and Office 365 E5 already include the phone-system license, so E5 customers pay only for the calling connection they choose.[4] Because most organizations also carry base Microsoft 365 licenses, a calling path, resource accounts, and administration, independent 2026 estimates put the real all-in cost closer to $25 to $35 per user per month.[8]
\n","summary":"Teams Phone Standard is $10 per user per month for cloud PBX features with no calling minutes. Microsoft's bundled Calling Plans run $17 (3,000 pooled domestic minutes) or $34 (adds international). Microsoft 365 E5 already includes the phone-system license. Once you add PSTN connectivity, resource accounts, and a base Microsoft 365 license, independent estimates put the real all-in cost near $25 to $35 per user per month.","publishedAt":"2026-07-18T03:40:01.318","verifiedAt":"2026-07-17T00:00:00","editorialStatus":"APPROVED","lastReviewedAt":"2026-07-17T00:00:00","nextReviewDueAt":"2026-10-17T00:00:00","templateVersion":"v2","aliases":["Teams Phone pricing","How much is Microsoft Teams Phone per user","Microsoft Teams Phone cost 2026","Teams Phone Standard price","Teams Phone with Calling Plan cost","Teams calling plan pricing","Cost of the Microsoft Teams phone system","Teams Phone license cost","Microsoft Teams Phone add-on price","How much does Teams calling cost","Teams Phone total cost of ownership","Does Microsoft 365 E5 include Teams Phone"],"confidenceScore":92,"confidenceLabel":"High","canonicalUrl":null},"contributor":{"id":"ec39deab-44fe-48d8-9029-fefe993ab85a","slug":"answer-stack","displayName":"AnswerStack","websiteUrl":null},"contributorOrganizationProfile":{"entityId":"ec39deab-44fe-48d8-9029-fefe993ab85a","legalName":null,"description":null,"websiteUrl":null,"imageUrl":null,"slogan":null,"subtitle":null,"facts":[],"coiNote":null,"foundingDate":null,"numberOfEmployeesText":null,"contactPoint":null,"address":null,"headquartersText":null,"organizationType":null},"contributorPerson":{"slug":"answerstack-editorial-team","displayName":"AnswerStack Editorial Team"},"sections":[{"id":"b4a9ce8f-5ed8-41a8-a411-6cfe9656a910","sectionKey":"what_you_pay_for","sectionType":"markdown_section","heading":"What you are paying for with Teams Phone","introMarkdown":"Teams Phone costs break into three separate layers, and quotes vary mostly because people combine them differently. The first layer is the phone-system license itself, which Microsoft prices from $10 per user per month for Teams Phone Standard.[1] That license turns Teams into a private branch exchange (PBX): it handles internal calls, voicemail, call hold and transfer, and routing through auto attendants and call queues, but on its own it cannot reach a regular phone number outside your organization.[1][4]\n\nThe second layer is PSTN connectivity, meaning the actual link to the public telephone network that lets a user dial an external number. Microsoft sells this as a Calling Plan, or you can bring a third-party carrier through Operator Connect or Direct Routing, and the cost sits with whichever provider you pick.[3] The third layer is usage, which is the minutes people actually talk. Those minutes are either bundled into a monthly allotment or metered per minute depending on the plan.[2]\n\n### Teams Phone is often already inside your Microsoft 365 plan\n\nMicrosoft 365 E5 and Office 365 E5 include the phone-system license at no extra charge, so an E5 customer skips the $10 Standard add-on and pays only for the calling connection.[4][9] Every other common plan, including Microsoft 365 Business Basic, Business Standard, Business Premium, E3, and Office 365 E1 and E3, treats Teams Phone as a paid add-on that sits on top of that base subscription.[4][9] A base Teams or Microsoft 365 license is always required underneath, because Teams Phone is an add-on rather than a standalone product.[1][9]","introHtml":"Teams Phone costs break into three separate layers, and quotes vary mostly because people combine them differently. The first layer is the phone-system license itself, which Microsoft prices from $10 per user per month for Teams Phone Standard.[1] That license turns Teams into a private branch exchange (PBX): it handles internal calls, voicemail, call hold and transfer, and routing through auto attendants and call queues, but on its own it cannot reach a regular phone number outside your organization.[1][4]
\nThe second layer is PSTN connectivity, meaning the actual link to the public telephone network that lets a user dial an external number. Microsoft sells this as a Calling Plan, or you can bring a third-party carrier through Operator Connect or Direct Routing, and the cost sits with whichever provider you pick.[3] The third layer is usage, which is the minutes people actually talk. Those minutes are either bundled into a monthly allotment or metered per minute depending on the plan.[2]
\nMicrosoft 365 E5 and Office 365 E5 include the phone-system license at no extra charge, so an E5 customer skips the $10 Standard add-on and pays only for the calling connection.[4][9] Every other common plan, including Microsoft 365 Business Basic, Business Standard, Business Premium, E3, and Office 365 E1 and E3, treats Teams Phone as a paid add-on that sits on top of that base subscription.[4][9] A base Teams or Microsoft 365 license is always required underneath, because Teams Phone is an add-on rather than a standalone product.[1][9]
\n","outroMarkdown":null,"outroHtml":null,"contentJson":{},"configJson":{},"noteMarkdown":null,"noteHtml":null,"sortOrder":0},{"id":"e02aa855-3e6b-433d-a338-6c1fba635c12","sectionKey":"tier_table","sectionType":"table_section","heading":"What do the Teams Phone license tiers cost?","introMarkdown":"Microsoft publishes four ways to buy Teams Phone, all priced per user per month on an annual commitment. This table compares them at a glance, and each one is explained in its own section underneath.[1]","introHtml":"Microsoft publishes four ways to buy Teams Phone, all priced per user per month on an annual commitment. This table compares them at a glance, and each one is explained in its own section underneath.[1]
\n","outroMarkdown":"Independent 2026 pricing guides list the same four figures.[6]","outroHtml":"Independent 2026 pricing guides list the same four figures.[6]
\n","contentJson":{"rows":[{"cells":["Teams Phone Standard","$10","Cloud PBX: voicemail, transfer, auto attendants, call queues","None; add a PSTN option [1]"]},{"cells":["Teams Phone with pay-as-you-go calling (US Zone 1)","$13","Standard plus a phone number and metered outbound minutes","Billed per minute used [1][2]"]},{"cells":["Teams Phone with Calling Plan (US Zone 1)","$17","Standard plus 3,000 pooled domestic minutes","Domestic, for US/UK/Canada billing [1][2]"]},{"cells":["Teams Phone with domestic and international calling","$34","Standard plus 3,000 domestic or 600 international minutes","Domestic plus 196 countries [1][2]"]}],"columns":["Plan","Price (per user/month, billed yearly)","What is included","Outside calling"]},"configJson":{},"noteMarkdown":null,"noteHtml":null,"sortOrder":1},{"id":"384b2a40-9ad4-4e41-910c-81775f00ab5d","sectionKey":"tier_standard","sectionType":"markdown_section","heading":"Teams Phone Standard: $10 per user per month","introMarkdown":"Teams Phone Standard costs $10 per user per month on an annual commitment and is the cloud phone-system license by itself.[1] It gives a user enterprise calling features inside Teams, including a direct-dial number, voicemail, call hold and transfer, and the ability to be routed through auto attendants and call queues.[1] What it does not include is any way to call a normal phone number outside your tenant, because PSTN access is sold separately.[4] Standard fits the case where you already have a carrier you want to keep and plan to connect it through Operator Connect or Direct Routing, since you pay Microsoft only for the phone-system license and pay the carrier for the calling.[3] For a user on Microsoft 365 E5, this license is redundant, because E5 already carries the phone-system entitlement and buying Standard on top would mean paying twice for the same capability.[4]","introHtml":"Teams Phone Standard costs $10 per user per month on an annual commitment and is the cloud phone-system license by itself.[1] It gives a user enterprise calling features inside Teams, including a direct-dial number, voicemail, call hold and transfer, and the ability to be routed through auto attendants and call queues.[1] What it does not include is any way to call a normal phone number outside your tenant, because PSTN access is sold separately.[4] Standard fits the case where you already have a carrier you want to keep and plan to connect it through Operator Connect or Direct Routing, since you pay Microsoft only for the phone-system license and pay the carrier for the calling.[3] For a user on Microsoft 365 E5, this license is redundant, because E5 already carries the phone-system entitlement and buying Standard on top would mean paying twice for the same capability.[4]
\n","outroMarkdown":null,"outroHtml":null,"contentJson":{},"configJson":{},"noteMarkdown":null,"noteHtml":null,"sortOrder":2},{"id":"15123746-5c5e-4ab0-8478-f6ce83481ca1","sectionKey":"tier_payg","sectionType":"markdown_section","heading":"Teams Phone with pay-as-you-go calling: $13 per user per month","introMarkdown":"Teams Phone with pay-as-you-go calling is $13 per user per month in the US (Zone 1) and adds a phone number plus metered outbound minutes on top of the Standard features.[1] Nothing is bundled here: every outbound minute is charged at a per-minute rate that depends on the destination country, while incoming minutes are unlimited.[2] Funding works one of two ways. Customers on a Microsoft Customer Agreement can be billed after the fact for the minutes they used the prior month, and customers on the older Microsoft Online Subscription Agreement pre-pay through a Communication Credits balance that calls draw down.[2] This plan tends to suit low-volume users, such as staff who mostly take internal calls and place only occasional outside ones, because you avoid paying for a full minute bundle that would sit unused.[2] The per-minute rates are the thing to watch, since independent analysis notes Microsoft has no destinations priced under roughly a penny a minute, so heavy callers usually cost less on a bundled plan than on metered billing.[7]","introHtml":"Teams Phone with pay-as-you-go calling is $13 per user per month in the US (Zone 1) and adds a phone number plus metered outbound minutes on top of the Standard features.[1] Nothing is bundled here: every outbound minute is charged at a per-minute rate that depends on the destination country, while incoming minutes are unlimited.[2] Funding works one of two ways. Customers on a Microsoft Customer Agreement can be billed after the fact for the minutes they used the prior month, and customers on the older Microsoft Online Subscription Agreement pre-pay through a Communication Credits balance that calls draw down.[2] This plan tends to suit low-volume users, such as staff who mostly take internal calls and place only occasional outside ones, because you avoid paying for a full minute bundle that would sit unused.[2] The per-minute rates are the thing to watch, since independent analysis notes Microsoft has no destinations priced under roughly a penny a minute, so heavy callers usually cost less on a bundled plan than on metered billing.[7]
\n","outroMarkdown":null,"outroHtml":null,"contentJson":{},"configJson":{},"noteMarkdown":null,"noteHtml":null,"sortOrder":3},{"id":"8960f5aa-f815-4ed3-bdd4-8b234843e770","sectionKey":"tier_calling_plan","sectionType":"markdown_section","heading":"Teams Phone with Calling Plan: $17 per user per month","introMarkdown":"Teams Phone with Calling Plan is $17 per user per month in the US (Zone 1) and bundles the phone-system license with 3,000 domestic outbound minutes.[1] The 3,000-minute allowance applies to users billed in the US, UK, and Canada, and it pools across everyone on the same plan in the same country.[2] A team of 50 US users, for example, shares a combined pool of 150,000 minutes rather than a strict 3,000-minute cap each, so light callers effectively subsidize heavier ones.[2] Incoming minutes are unlimited, and any outbound minutes beyond the shared pool are billed per minute.[2] With this plan Microsoft is your carrier, which means one bill, Microsoft-managed phone numbers, and Microsoft-handled emergency calling, at the cost of less flexibility than bringing your own operator.[3] Independent 2026 guides list the same $17 figure.[6]","introHtml":"Teams Phone with Calling Plan is $17 per user per month in the US (Zone 1) and bundles the phone-system license with 3,000 domestic outbound minutes.[1] The 3,000-minute allowance applies to users billed in the US, UK, and Canada, and it pools across everyone on the same plan in the same country.[2] A team of 50 US users, for example, shares a combined pool of 150,000 minutes rather than a strict 3,000-minute cap each, so light callers effectively subsidize heavier ones.[2] Incoming minutes are unlimited, and any outbound minutes beyond the shared pool are billed per minute.[2] With this plan Microsoft is your carrier, which means one bill, Microsoft-managed phone numbers, and Microsoft-handled emergency calling, at the cost of less flexibility than bringing your own operator.[3] Independent 2026 guides list the same $17 figure.[6]
\n","outroMarkdown":null,"outroHtml":null,"contentJson":{},"configJson":{},"noteMarkdown":null,"noteHtml":null,"sortOrder":4},{"id":"319ace56-d16d-437d-8d63-c625544d3339","sectionKey":"tier_international","sectionType":"markdown_section","heading":"Teams Phone with domestic and international calling: $34 per user per month","introMarkdown":"Teams Phone with domestic and international calling is $34 per user per month and adds outbound international minutes to the domestic bundle.[1] The allowance is 3,000 domestic minutes or 600 international minutes per user, drawn from a shared pool, with international dialing reaching numbers in 196 countries.[1][2] This tier is aimed at users who regularly call other countries, because paying $34 for a pooled international allotment can work out cheaper and more predictable than metered per-minute international rates on a lighter plan.[2] For a workforce where only a handful of people call abroad, a common pattern is to give most users the $17 domestic plan and assign the $34 plan only to the international callers, since Microsoft lets you mix plans per user within the same tenant.[2] Incoming calls stay unlimited regardless of tier.[2]","introHtml":"Teams Phone with domestic and international calling is $34 per user per month and adds outbound international minutes to the domestic bundle.[1] The allowance is 3,000 domestic minutes or 600 international minutes per user, drawn from a shared pool, with international dialing reaching numbers in 196 countries.[1][2] This tier is aimed at users who regularly call other countries, because paying $34 for a pooled international allotment can work out cheaper and more predictable than metered per-minute international rates on a lighter plan.[2] For a workforce where only a handful of people call abroad, a common pattern is to give most users the $17 domestic plan and assign the $34 plan only to the international callers, since Microsoft lets you mix plans per user within the same tenant.[2] Incoming calls stay unlimited regardless of tier.[2]
\n","outroMarkdown":null,"outroHtml":null,"contentJson":{},"configJson":{},"noteMarkdown":null,"noteHtml":null,"sortOrder":5},{"id":"01b6b755-958f-4ec2-8926-58de614b4943","sectionKey":"contributor_perspective","sectionType":"markdown_section","heading":"How this answer was researched","introMarkdown":"Every price in this answer was taken from Microsoft's own product and licensing pages and checked on the verification date shown, then cross-checked against independent 2026 pricing guides so that no single vendor's framing sets the number.[1][6] Microsoft's list prices are the reference point, but they describe the license only. The wider cost ranges quoted here, such as the $25 to $35 all-in figure, come from independent analyses of real deployments and should be read as planning estimates rather than quoted rates, because the true number depends on your base licensing, calling volume, and connectivity choice.[8] Qualified telecom and Microsoft 365 practitioners are invited to contribute corrections or field data, especially regional pricing outside the US and current per-minute overage rates, which change more often than the headline license prices do.","introHtml":"Every price in this answer was taken from Microsoft's own product and licensing pages and checked on the verification date shown, then cross-checked against independent 2026 pricing guides so that no single vendor's framing sets the number.[1][6] Microsoft's list prices are the reference point, but they describe the license only. The wider cost ranges quoted here, such as the $25 to $35 all-in figure, come from independent analyses of real deployments and should be read as planning estimates rather than quoted rates, because the true number depends on your base licensing, calling volume, and connectivity choice.[8] Qualified telecom and Microsoft 365 practitioners are invited to contribute corrections or field data, especially regional pricing outside the US and current per-minute overage rates, which change more often than the headline license prices do.
\n","outroMarkdown":null,"outroHtml":null,"contentJson":{},"configJson":{},"noteMarkdown":"This answer was written and reviewed by the AnswerStack Editorial Team, which has no commercial stake in the products, companies, or methods discussed. Every claim is cited inline and verified on the dates shown.","noteHtml":"This answer was written and reviewed by the AnswerStack Editorial Team, which has no commercial stake in the products, companies, or methods discussed. Every claim is cited inline and verified on the dates shown.
\n","sortOrder":6},{"id":"57f121f5-e5c0-4b5c-8076-27209701659e","sectionKey":"pstn_choice","sectionType":"markdown_section","heading":"How your PSTN choice changes the price","introMarkdown":"The calling connection you pick can matter more to the bill than the license tier, because it decides who charges you for minutes and how.[3] Microsoft supports four ways to reach the public phone network, and a single tenant can use more than one at once for different groups of users.[3]\n\n### Microsoft Calling Plans\n\nMicrosoft acts as your carrier and folds calling into the per-user prices above, either bundled at $17 or $34 or metered at $13.[1][3] It is the simplest to set up and bill, since numbers, minutes, and emergency calling all come from Microsoft under one agreement.[3]\n\n### Operator Connect\n\nA certified third-party carrier provides the numbers and minutes, and you enable them inside the Teams admin center without managing any hardware.[3] Microsoft charges only for the phone-system license, meaning the $10 Standard tier or nothing extra on E5, while the carrier bills separately for calling.[3][4] Many of these carriers price calling as a flat per-user rate that includes unlimited domestic calling, which can be steadier to budget than metered minutes.[3][10]\n\n### Teams Phone Mobile\n\nA certified mobile operator ties a user's SIM mobile number to their Teams identity so one number rings in both places.[3] As with Operator Connect, Microsoft charges for the license and the mobile operator bills for the service.[3]\n\n### Direct Routing\n\nYou connect your own carrier through a Session Border Controller (SBC) that you or a provider procures and manages.[3] It works in any country and lets you keep an existing carrier contract, though the SBC and its upkeep, including certificate management and monitoring, are a real cost that sits with whoever runs it.[3] At scale it often has the lowest per-minute economics, which is why larger organizations weigh it against the simplicity of Calling Plans.[3]\n\n### A phone-system license is not a calling plan\n\nThe most common budgeting mistake is treating the $10 or $17 license as the whole cost. The license only entitles a user to the phone-system application and access to a PSTN solution; the PSTN solution that actually carries the calls is a separate purchase whenever you use Operator Connect, Teams Phone Mobile, or Direct Routing.[4] Microsoft 365 E5 shows the split cleanly, because it includes the phone-system license but still requires you to add a Calling Plan or a third-party carrier before anyone can dial out.[4]","introHtml":"The calling connection you pick can matter more to the bill than the license tier, because it decides who charges you for minutes and how.[3] Microsoft supports four ways to reach the public phone network, and a single tenant can use more than one at once for different groups of users.[3]
\nMicrosoft acts as your carrier and folds calling into the per-user prices above, either bundled at $17 or $34 or metered at $13.[1][3] It is the simplest to set up and bill, since numbers, minutes, and emergency calling all come from Microsoft under one agreement.[3]
\nA certified third-party carrier provides the numbers and minutes, and you enable them inside the Teams admin center without managing any hardware.[3] Microsoft charges only for the phone-system license, meaning the $10 Standard tier or nothing extra on E5, while the carrier bills separately for calling.[3][4] Many of these carriers price calling as a flat per-user rate that includes unlimited domestic calling, which can be steadier to budget than metered minutes.[3][10]
\nA certified mobile operator ties a user's SIM mobile number to their Teams identity so one number rings in both places.[3] As with Operator Connect, Microsoft charges for the license and the mobile operator bills for the service.[3]
\nYou connect your own carrier through a Session Border Controller (SBC) that you or a provider procures and manages.[3] It works in any country and lets you keep an existing carrier contract, though the SBC and its upkeep, including certificate management and monitoring, are a real cost that sits with whoever runs it.[3] At scale it often has the lowest per-minute economics, which is why larger organizations weigh it against the simplicity of Calling Plans.[3]
\nThe most common budgeting mistake is treating the $10 or $17 license as the whole cost. The license only entitles a user to the phone-system application and access to a PSTN solution; the PSTN solution that actually carries the calls is a separate purchase whenever you use Operator Connect, Teams Phone Mobile, or Direct Routing.[4] Microsoft 365 E5 shows the split cleanly, because it includes the phone-system license but still requires you to add a Calling Plan or a third-party carrier before anyone can dial out.[4]
\n","outroMarkdown":null,"outroHtml":null,"contentJson":{},"configJson":{},"noteMarkdown":null,"noteHtml":null,"sortOrder":7},{"id":"8bf3cc20-91da-4716-8055-e2f8d101f92c","sectionKey":"real_monthly_bill","sectionType":"markdown_section","heading":"What pushes the real monthly bill higher","introMarkdown":"The advertised $10 to $17 rarely equals what an organization actually spends per user, because several required pieces sit outside the headline license.[8] Independent 2026 analysis of live deployments puts the typical all-in figure at roughly $25 to $35 per user per month once everything is counted.[8]\n\n### The base Microsoft 365 or Teams license underneath\n\nTeams Phone is an add-on, so every user needs a qualifying base subscription first, and that base often costs more than the phone add-on itself.[9] Microsoft 365 E3 lists at $39 per user per month and E5 at $60, with E5 already including the phone-system license.[5] The practical decision is whether upgrading users to E5 for the bundled phone system beats keeping E3 and buying the $10 add-on, and the math tips toward E5 mainly when you also want its security and analytics features.[5]\n\n### Resource accounts and shared numbers\n\nAuto attendants and call queues run on resource accounts, which need their own licenses; independent guides estimate roughly $5 per auto attendant per month, and a mid-size deployment can have several of them.[8] Shared Calling can pull cost the other way, because it lets multiple users place outbound calls through one licensed resource account and number, so not every user needs a dedicated calling plan.[4]\n\n### Number porting, overage, and administration\n\nMoving existing numbers into Teams is usually billed per number, with independent estimates around $35 to $50 each as a one-time charge.[8] Beyond that, outbound minutes over a bundle are billed per minute at destination-based rates, and ongoing administration and support carry their own cost that per-user list pricing never shows.[2][8] None of these are hidden in a dishonest sense; they are simply the layers a headline price leaves out, so a realistic Teams Phone budget accounts for all of them from the start.[8]","introHtml":"The advertised $10 to $17 rarely equals what an organization actually spends per user, because several required pieces sit outside the headline license.[8] Independent 2026 analysis of live deployments puts the typical all-in figure at roughly $25 to $35 per user per month once everything is counted.[8]
\nTeams Phone is an add-on, so every user needs a qualifying base subscription first, and that base often costs more than the phone add-on itself.[9] Microsoft 365 E3 lists at $39 per user per month and E5 at $60, with E5 already including the phone-system license.[5] The practical decision is whether upgrading users to E5 for the bundled phone system beats keeping E3 and buying the $10 add-on, and the math tips toward E5 mainly when you also want its security and analytics features.[5]
\nAuto attendants and call queues run on resource accounts, which need their own licenses; independent guides estimate roughly $5 per auto attendant per month, and a mid-size deployment can have several of them.[8] Shared Calling can pull cost the other way, because it lets multiple users place outbound calls through one licensed resource account and number, so not every user needs a dedicated calling plan.[4]
\nMoving existing numbers into Teams is usually billed per number, with independent estimates around $35 to $50 each as a one-time charge.[8] Beyond that, outbound minutes over a bundle are billed per minute at destination-based rates, and ongoing administration and support carry their own cost that per-user list pricing never shows.[2][8] None of these are hidden in a dishonest sense; they are simply the layers a headline price leaves out, so a realistic Teams Phone budget accounts for all of them from the start.[8]
\n","outroMarkdown":null,"outroHtml":null,"contentJson":{},"configJson":{},"noteMarkdown":null,"noteHtml":null,"sortOrder":8}],"citations":[{"title":"Microsoft Teams Phone","url":"https://www.microsoft.com/en-us/microsoft-teams/microsoft-teams-phone","excerpt":"Microsoft Teams Phone Standard $10.00 user/month, paid yearly. A separate license for Microsoft Teams is required.","quoteText":null,"sourceRole":"PRIMARY","verifiedAt":"2026-07-17T00:00:00","supportsText":"Teams Phone tier list prices ($10 Standard, $13 pay-as-you-go, $17 Calling Plan, $34 domestic and international) and the requirement of a separate Microsoft Teams license","domain":"microsoft.com","publisherName":"Microsoft"},{"title":"Microsoft Teams Calling Plans","url":"https://learn.microsoft.com/en-us/microsoftteams/calling-plans-for-office-365","excerpt":"each user is allocated 3,000 minutes and they all share a pool of 300,000 minutes. All calls exceeding these minutes are billed per minute.","quoteText":null,"sourceRole":"PRIMARY","verifiedAt":"2026-07-17T00:00:00","supportsText":"Calling Plan types, 3,000-minute domestic allotment and pooling, unlimited inbound minutes, pay-as-you-go metered billing via post-usage or Communication Credits, and 196-country international dialing","domain":"learn.microsoft.com","publisherName":"Microsoft Learn"},{"title":"Microsoft - PSTN connectivity options","url":"https://learn.microsoft.com/en-us/microsoftteams/pstn-connectivity","excerpt":"Microsoft Teams Calling Plan. A fully integrated, cloud solution with Microsoft as your PSTN operator... Operator Connect... certified third-party landline operators.","quoteText":null,"sourceRole":"PRIMARY","verifiedAt":"2026-07-17T00:00:00","supportsText":"The four PSTN connectivity models and who provides and bills for calling (Microsoft Calling Plan, Operator Connect, Teams Phone Mobile, Direct Routing)","domain":"learn.microsoft.com","publisherName":"Microsoft"},{"title":"Teams Phone licensing - Microsoft Teams","url":"https://learn.microsoft.com/en-us/microsoftteams/teams-phone-licensing","excerpt":"In the case where any Microsoft 365 E5 license is used, it isn't necessary to also assign the stand-alone Microsoft Teams Phone Standard license.","quoteText":null,"sourceRole":"PRIMARY","verifiedAt":"2026-07-17T00:00:00","supportsText":"Microsoft 365 E5 includes the Phone System application, Teams Phone Standard is an add-on needing a prerequisite base license, PSTN is separate from the license, and Shared Calling reduces per-user calling cost","domain":"learn.microsoft.com","publisherName":"Microsoft Learn"},{"title":"Microsoft 365 Enterprise plans and pricing","url":"https://www.microsoft.com/en-us/microsoft-365/enterprise/microsoft365-plans-and-pricing","excerpt":"Microsoft 365 E5 $60.00 user/month, paid yearly. Microsoft 365 E3 $39.00 user/month, paid yearly.","quoteText":null,"sourceRole":"PRIMARY","verifiedAt":"2026-07-17T00:00:00","supportsText":"Microsoft 365 E5 at $60 and E3 at $39 per user per month, with Teams Phone included in E5","domain":"microsoft.com","publisherName":"Microsoft"},{"title":"Microsoft Teams Phone System Pricing & Plans: Full Guide for 2026","url":"https://www.cloudtalk.io/blog/microsoft-teams-phone-system-pricing/","excerpt":"Teams Phone Standard $10 /user/month... Teams Phone with Calling Plan $17 /user/month... Teams Phone with Domestic & International Calling $34 /user/month.","quoteText":null,"sourceRole":"INDEPENDENT","verifiedAt":"2026-07-17T00:00:00","supportsText":"Independent corroboration of the four Teams Phone tier prices ($10, $13, $17, $34) and the base-license requirement","domain":"cloudtalk.io","publisherName":"CloudTalk"},{"title":"Understanding Microsoft Teams Pay-As-You-Go Calling Plans","url":"https://www.pure-ip.com/blog/understanding-microsoft-teams-pay-as-you-go-calling-plans","excerpt":"Microsoft has no countries under 1p per minute. Their lowest cost country, calling the US, is 1.3p per minute.","quoteText":null,"sourceRole":"INDEPENDENT","verifiedAt":"2026-07-17T00:00:00","supportsText":"Pay-as-you-go metered per-minute billing, the Communication Credits mechanism, and the per-minute rate floor","domain":"pure-ip.com","publisherName":"Pure IP"},{"title":"Microsoft Teams Phone Pricing: Complete Cost Breakdown & Calculator","url":"https://blog.panterranetworks.com/insights/microsoft-teams-phone-pricing-breakdown","excerpt":"total costs typically reach $25-35 per user per month.","quoteText":null,"sourceRole":"INDEPENDENT","verifiedAt":"2026-07-17T00:00:00","supportsText":"Real all-in cost of roughly $25 to $35 per user per month, resource accounts around $5 per auto attendant, and number porting around $35 to $50 per number","domain":"blog.panterranetworks.com","publisherName":"Panterra Networks"},{"title":"Microsoft Teams Phone Licensing: A Complete Guide for 2026","url":"https://www.m365.fm/blog/microsoft-teams-phone-licensing-a-complete-guide-for-202/","excerpt":"the right Microsoft 365 or Office 365 subscription is non-negotiable.","quoteText":null,"sourceRole":"INDEPENDENT","verifiedAt":"2026-07-17T00:00:00","supportsText":"E5 includes the native Phone System, E1/E3 and Business tiers need Teams Phone as an add-on, and a base Microsoft 365 or Office 365 subscription is required","domain":"m365.fm","publisherName":"M365.fm"},{"title":"Atlantech Knowledge Hub - Teams Calling","url":"https://www.atlantech.net/solutions/voice/microsoft-teams-calling","excerpt":"Our service includes unlimited local and long-distance calling. We don't do measured calling plans.","quoteText":null,"sourceRole":"SUPPORTING","verifiedAt":"2026-07-17T00:00:00","supportsText":"Example of a third-party carrier delivering Teams calling (Operator Connect and Direct Routing) at a flat per-user rate with unlimited domestic calling, as an alternative to Microsoft's metered plans; paired with the Microsoft primary source, never sole support","domain":"www.atlantech.net","publisherName":"Atlantech Knowledge Hub"}],"revisions":[],"relatedAnswers":[{"id":"9cfa6183-815b-4644-861d-2bfe543492cc","slug":"how-does-teams-phone-work","question":"How does Teams Phone work?","publishedAt":"2026-07-18T03:47:27.534","confidenceScore":93,"confidenceLabel":"High","industry":{"id":"ff619d7c-d7d7-485e-a05a-53fba07f33ed","slug":"telecommunications","label":"Telecommunications","description":"Business voice, fiber, UCaaS, and network services"},"topic":{"slug":"teams-phone","label":"Teams Phone","description":"Microsoft Teams Phone: licensing, PSTN connectivity, calling plans, and setup.","schemaKind":null},"contributor":{"id":"ec39deab-44fe-48d8-9029-fefe993ab85a","slug":"answer-stack","displayName":"AnswerStack","websiteUrl":null},"snippet":"Teams Phone turns Microsoft 365 into a cloud phone system: a call-control service in the cloud acts as the PBX, internal calls run over the internet, and a Teams Phone license plus a PSTN connection (Microsoft Calling Plan, Operator Connect, Teams Phone Mobile, or Direct Routing) let users dial real phone numbers. Admins assign numbers, voice enable users, and build auto attendants and call queues, while call audio flows over the most direct path it can find, encrypted with SRTP.","url":"/q/how-does-teams-phone-work"},{"id":"8317c7a7-d7a6-4a7c-8428-441b19177913","slug":"how-do-i-choose-a-pstn-connectivity-option-for-teams-phone","question":"How do I choose a PSTN connectivity option for Teams Phone?","publishedAt":"2026-07-18T03:43:05.249","confidenceScore":92,"confidenceLabel":"High","industry":{"id":"ff619d7c-d7d7-485e-a05a-53fba07f33ed","slug":"telecommunications","label":"Telecommunications","description":"Business voice, fiber, UCaaS, and network services"},"topic":{"slug":"teams-phone","label":"Teams Phone","description":"Microsoft Teams Phone: licensing, PSTN connectivity, calling plans, and setup.","schemaKind":null},"contributor":{"id":"ec39deab-44fe-48d8-9029-fefe993ab85a","slug":"answer-stack","displayName":"AnswerStack","websiteUrl":null},"snippet":"Teams Phone needs a PSTN connection on top of the phone license, and Microsoft offers four ways to provide it: a Microsoft Calling Plan, Operator Connect, Teams Phone Mobile, and Direct Routing. The right pick depends on whether Calling Plans are sold in your countries, whether you want to keep a current carrier, how much infrastructure you want to run, and any emergency-calling or continuity needs. A single tenant can combine options by region or by type of worker.","url":"/q/how-do-i-choose-a-pstn-connectivity-option-for-teams-phone"},{"id":"67fc8518-2dba-4c3b-8029-0a39c59afd28","slug":"what-is-the-difference-between-teams-phone-and-a-calling-plan","question":"What is the difference between Teams Phone and a Calling Plan?","publishedAt":"2026-07-18T03:41:44.225","confidenceScore":95,"confidenceLabel":"High","industry":{"id":"ff619d7c-d7d7-485e-a05a-53fba07f33ed","slug":"telecommunications","label":"Telecommunications","description":"Business voice, fiber, UCaaS, and network services"},"topic":{"slug":"teams-phone","label":"Teams Phone","description":"Microsoft Teams Phone: licensing, PSTN connectivity, calling plans, and setup.","schemaKind":null},"contributor":{"id":"ec39deab-44fe-48d8-9029-fefe993ab85a","slug":"answer-stack","displayName":"AnswerStack","websiteUrl":null},"snippet":"Teams Phone and a Microsoft Calling Plan are two different purchases that most organizations buy together. Teams Phone is the cloud phone system, the per-user license that adds PBX features like auto attendants, call queues, and PSTN dialing. A Calling Plan is one of four ways to connect that phone system to the public phone network; it makes Microsoft your carrier and supplies the numbers and minutes. Internal Teams calls need neither, and a Calling Plan cannot work without a Teams Phone license underneath it.","url":"/q/what-is-the-difference-between-teams-phone-and-a-calling-plan"},{"id":"dc0dd213-a7d5-4cd3-95e3-5457b9308922","slug":"what-teams-phone-license-do-i-need","question":"What Teams Phone license do I need?","publishedAt":"2026-07-18T03:41:33.762","confidenceScore":93,"confidenceLabel":"High","industry":{"id":"ff619d7c-d7d7-485e-a05a-53fba07f33ed","slug":"telecommunications","label":"Telecommunications","description":"Business voice, fiber, UCaaS, and network services"},"topic":{"slug":"teams-phone","label":"Teams Phone","description":"Microsoft Teams Phone: licensing, PSTN connectivity, calling plans, and setup.","schemaKind":null},"contributor":{"id":"ec39deab-44fe-48d8-9029-fefe993ab85a","slug":"answer-stack","displayName":"AnswerStack","websiteUrl":null},"snippet":"Teams Phone licensing comes in layers. Every user needs a base Microsoft 365 or Teams subscription, then a Teams Phone license, then a PSTN connection for external calls. E5 plans already include Teams Phone; lower tiers add Teams Phone Standard at about $10 per user per month. A Microsoft Calling Plan, Operator Connect, Teams Phone Mobile, or Direct Routing supplies the outside line, and only the Microsoft Calling Plan route needs its own extra license.","url":"/q/what-teams-phone-license-do-i-need"}],"contributorStats":{"verifiedAnswers":224,"openDisputes":0},"schemaJson":{"@context":"https://schema.org","@type":"Question","name":"How much does Teams Phone cost?","text":"How much does Teams Phone cost?","url":"https://www.answerstack.io/q/how-much-does-teams-phone-cost","answerCount":1,"datePublished":"2026-07-18T03:40:01.318","author":{"@type":"Person","name":"AnswerStack Editorial Team","worksFor":{"@type":"Organization","name":"AnswerStack"},"url":"https://www.answerstack.io/contributors/answer-stack"},"about":[{"@type":"Thing","name":"Teams Phone"},{"@type":"Thing","name":"Telecommunications"}],"acceptedAnswer":{"@type":"Answer","text":"Microsoft Teams Phone starts at $10 per user per month for the Teams Phone Standard license, which adds cloud phone-system (PBX) features to an existing Teams or Microsoft 365 subscription but includes no minutes for calling outside your organization.[1] To place external calls you add a PSTN option: Microsoft's own Teams Phone with Calling Plan runs $17 per user per month with 3,000 pooled domestic minutes, and the domestic-and-international bundle is $34.[1][2] Microsoft 365 E5 and Office 365 E5 already include the phone-system license, so E5 customers pay only for the calling connection they choose.[4] Because most organizations also carry base Microsoft 365 licenses, a calling path, resource accounts, and administration, independent 2026 estimates put the real all-in cost closer to $25 to $35 per user per month.[8]","url":"https://www.answerstack.io/q/how-much-does-teams-phone-cost","upvoteCount":0,"datePublished":"2026-07-18T03:40:01.318","dateModified":"2026-07-17T00:00:00","author":{"@type":"Person","name":"AnswerStack Editorial Team","worksFor":{"@type":"Organization","name":"AnswerStack"},"url":"https://www.answerstack.io/contributors/answer-stack"},"citation":[{"@type":"CreativeWork","name":"Microsoft Teams Phone","url":"https://www.microsoft.com/en-us/microsoft-teams/microsoft-teams-phone"},{"@type":"CreativeWork","name":"Microsoft Teams Calling Plans","url":"https://learn.microsoft.com/en-us/microsoftteams/calling-plans-for-office-365"},{"@type":"CreativeWork","name":"Microsoft - PSTN connectivity options","url":"https://learn.microsoft.com/en-us/microsoftteams/pstn-connectivity"},{"@type":"CreativeWork","name":"Teams Phone licensing - Microsoft Teams","url":"https://learn.microsoft.com/en-us/microsoftteams/teams-phone-licensing"},{"@type":"CreativeWork","name":"Microsoft 365 Enterprise plans and pricing","url":"https://www.microsoft.com/en-us/microsoft-365/enterprise/microsoft365-plans-and-pricing"},{"@type":"CreativeWork","name":"Microsoft Teams Phone System Pricing & Plans: Full Guide for 2026","url":"https://www.cloudtalk.io/blog/microsoft-teams-phone-system-pricing/"},{"@type":"CreativeWork","name":"Understanding Microsoft Teams Pay-As-You-Go Calling Plans","url":"https://www.pure-ip.com/blog/understanding-microsoft-teams-pay-as-you-go-calling-plans"},{"@type":"CreativeWork","name":"Microsoft Teams Phone Pricing: Complete Cost Breakdown & Calculator","url":"https://blog.panterranetworks.com/insights/microsoft-teams-phone-pricing-breakdown"},{"@type":"CreativeWork","name":"Microsoft Teams Phone Licensing: A Complete Guide for 2026","url":"https://www.m365.fm/blog/microsoft-teams-phone-licensing-a-complete-guide-for-202/"},{"@type":"CreativeWork","name":"Atlantech Knowledge Hub - Teams Calling","url":"https://www.atlantech.net/solutions/voice/microsoft-teams-calling"}]}}}