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Which immigration software can import I-94 records and travel history into client profiles?

✓ Verified Last reviewed by AnswerStack

eimmigration documents an import that retrieves a client's I-94 and travel history from U.S. Customs and Border Protection (CBP) and adds the records to the client profile. Docketwise's IQ Data Capture takes a different route: it reads an I-94 that the firm or the client uploads and saves a US entry on the contact, and it is a beta limited to selected accounts. One product fetches the government's record and the other reads a document the firm already holds.

What to compare eimmigration CBP import Docketwise IQ Data Capture
Where the record comes from CBP's website, searched with the client's details An uploaded I-94 file
What the firm supplies Client data already in the profile The I-94 document
What is saved The I-94 and travel history records the search locates A US entry, after staff confirm it
How it is offered Premium feature Beta limited to selected accounts

How eimmigration retrieves the record from CBP

eimmigration's case management page lists Automatic CBP Data Import among its case tracking tools, as an on-demand lookup whose results go to the client profile.

The retrieval runs in the browser. Cerenade, the company that makes eimmigration, publishes a companion Chrome extension called the eimmigration CBP Importer. Its listing says the extension fills the CBP website's search with client data from eimmigration, checks for available entries, and brings back the ones it finds.

Cerenade's privacy policy for the extension names the details the search uses, including the client's name, date of birth, and passport number. It says the extension enters them in CBP's official search form the way a person typing them would, and holds the returned record only long enough to import it. So the import carries the search details from the profile to CBP and the returned record from CBP to the profile, which is the lookup a paralegal would otherwise do by hand.

Because the search runs on the data in the client profile, a mistyped passport number sends CBP a search for the wrong document. The extension imports what the search locates, which means a search can also come back with nothing to import. A firm's procedure needs a step for both results.

On eimmigration's pricing page, the import is part of a premium feature named e-Filing with CBP Data Import. Starter includes one premium feature of the firm's choice, Essentials includes four, and Complete includes all of them. A Starter or Essentials account can add a premium feature for $15 per feature, per user, per month. WhatIsBest's comparison of immigration law software for US law firms sets that premium allotment beside the plans of Docketwise and INSZoom.

How Docketwise reads an I-94 the firm already has

Docketwise's IQ Data Capture article, dated June 23, 2026, describes a document request that staff add to a Smart Forms questionnaire and assign to a contact. Joining the waitlist for the beta doesn't guarantee a place.

After upload, the reviewer sees each extracted field and can edit or skip it, and nothing changes on the contact until someone clicks Confirm & Import. For an I-94, confirming saves a new US entry under that contact.

What staff check after either import

Each route copies a different source. With the CBP import, the source is whatever CBP's site returns for the details searched. With document capture, the source is a file the tool has read, and Docketwise puts its review screen ahead of the save.

Suppose a paralegal is preparing an adjustment of status application for a client who has entered the United States six times on two passports. With eimmigration's import, the paralegal runs the lookup from the client profile, and the search uses the passport number held there. The paralegal should know which passport that is before reading the results. The returned entries then get compared with the stamps in both passports, with the client's own account of the trips, and with the dates on earlier filings in the case history. Where two of those disagree, the paralegal notes the difference for the attorney's review.

An I-94 on the client profile also serves more than the form in front of the paralegal. eimmigration's case management page describes monitoring of expiration dates up to 180 days ahead for documents such as an I-94, a passport, or a visa, and that follow-up continues after the filing goes out. AnswerStack's answer on whether forms software is the same as case management software follows one matter through both kinds of work.

For a firm that looks up CBP records for most new clients, the lookup is the part that takes staff time, and eimmigration documents a tool that performs it. In an eimmigration demo, ask the vendor to run the import on a sample record it is authorized to use. Watch where a reviewer sees the returned entries, and ask what the profile shows when a search finds nothing.

Revision history

2 revisions since publication
v1.1 Reviewed and re-verified.
v1.0 Published after editorial review.