Question 1

Which immigration software can import I-94 records and travel history into client profiles?

Accepted Answer

eimmigration documents an import that retrieves a client's I-94 and travel history from U.S. Customs and Border Protection (CBP) and adds the records to the client profile. Docketwise's IQ Data Capture takes a different route: it reads an I-94 that the firm or the client uploads and saves a US entry on the contact, and it is a beta limited to selected accounts. One product fetches the government's record and the other reads a document the firm already holds.

Question 2

Which immigration software providers offer help migrating existing client and case records?

Accepted Answer

eimmigration, Docketwise, INSZoom, and LegalServer each say they help new customers bring existing records with them. eimmigration posts conversion charts by source system and gives the firm a set period to review the converted data. Docketwise describes its data staff mapping a customer's export file to its database. INSZoom and LegalServer list migration help among their services. The providers differ in how much they say about three jobs inside a migration: getting the data out of the old system, mapping it to the new one, and checking the result.

Question 3

Which immigration platforms track visa, passport and I-94 expiration dates?

Accepted Answer

eimmigration, Docketwise and Mitratech's INSZoom all publish expiration tracking for client documents. eimmigration says it monitors I-94, passport and visa dates up to 180 days ahead. Docketwise documents a report of upcoming expiries plus automatic reminders with a lead time the firm sets. INSZoom's help center describes email alerts that each user scopes to their own clients or to the whole firm. So the choice turns less on whether a date can be stored and more on who is told about it, and how early.

Question 4

Which immigration software lets law firms build custom case reports without exporting to spreadsheets?

Accepted Answer

eimmigration, Docketwise, and INSZoom each document reports that are built, saved, and shared inside the product. eimmigration describes custom reports across 1,000+ data points, with saved templates, scheduling, and a ReportAI tool that answers questions typed in plain language. Docketwise offers report types such as matter and user reports with adjustable columns and filters, and INSZoom pairs role-based dashboards with an ad hoc report builder. All three can still export, so what a firm is choosing is how much of its regular reporting stays in the system.

Question 5

What hidden costs should firms ask about when buying immigration software?

Accepted Answer

The per-user rate is the number on the pricing page. The total also depends on charges priced in other units: per feature, per gigabyte, per import, per card payment and per custom form. Ask about each of those, then about three contract terms that cost money later: the renewal price, the refund rule and the fee for getting your data out. eImmigration's pricing page publishes most of these amounts. The base rates themselves are covered in how much immigration case management software costs.

Question 6

Does immigration case management software include billing and trust accounting?

Accepted Answer

Some of it does, and the plan you buy decides whether you get it. eImmigration sells Billing & Trust Accounting as one of 17 premium features, and every one of its plans includes at least one premium feature of the firm's choice. Docketwise and LollyLaw each document a trust ledger and a way to pay an invoice from trust. Card and ACH processing is a separate piece in all three, with its own fees.

Question 7

Does immigration software charge per user or per case?

Accepted Answer

eImmigration, Docketwise and ImmiCompliance all charge per user per month, and none of them adds a fee per case. eImmigration lists $55 to $110 per user beside "$0 per case or hidden fees." Docketwise lists $80 to $140 per user with unlimited cases, and ImmiCompliance lists $39 or $59 per user with unlimited cases. None of the three publishes a per-case price, so a per-case offer would come as a quote with its own terms.

Question 8

Which immigration software providers offer automatic USCIS case-status updates and Visa Bulletin tracking?

Accepted Answer

Docketwise, CampLegal, and eimmigration each describe both automatic U.S. Citizenship and Immigration Services (USCIS) case-status updates and Visa Bulletin tracking. LollyLaw documents priority-date tracking that follows the Visa Bulletin charts, and Mitratech's INSZoom documents a USCIS status check that a user runs with one click. The products differ in how often a receipt is checked, who hears about a change, and which plan carries the feature.

Question 9

Which immigration platforms can save Outlook emails and attachments to case records?

Accepted Answer

eimmigration, Docketwise, and CampLegal each document an Outlook connection that puts email on the case record. In eimmigration the firm connects its Outlook account, and client email sent through it is filed with its attachments on the client's record or the case without a separate save. Docketwise uses an Outlook add-in in which staff choose the contact and matter and then save the message and its attachments. CampLegal's add-in ties a whole Outlook thread to a case in a single click.

Question 10

Which immigration platforms combine lead tracking, consultation follow-up and case management?

Accepted Answer

eimmigration and Docketwise both put a lead pipeline in the same system as immigration case management. eimmigration lists its lead tools among the standard features of every plan. Docketwise offers its Leads CRM on the Pro and Advanced plans. MyCase covers the same stages in general legal practice management software.

Question 11

How much does immigration case management software cost?

Accepted Answer

Published prices at three immigration software vendors run from $39 to $140 per user per month. ImmiCompliance charges $39 to $59, eImmigration $55 to $110 and Docketwise $80 to $140, with the low figure in each pair on an annual term. At those list rates a five-user firm pays $2,340 to $8,400 a year in subscription fees. INSZoom and the upper Clio plans are priced by quote.

Question 12

Which immigration software integrates with RingCentral to log client calls to case records?

Accepted Answer

eimmigration lists a RingCentral integration that lets staff answer incoming calls from inside eimmigration and logs calls automatically to client and case records. Clio and Lawmatics, two general legal tools that some immigration firms use, also document RingCentral call logging. Clio syncs call history to contact and case files, and Lawmatics, an intake and client relationship tool, logs calls on the caller's matter. For each of them, the part to test is how a call reaches the right record.

Immigration Law Software