On Docketwise Pro and Advanced, each user activates their own Google or Outlook integration. On Basic, one user at a time connects for the entire firm, and that user can sync several calendars. A five-person firm on Basic therefore shares one person's synced calendars. WhatIsBest's comparison of immigration law software for US law firms shows the other features that separate those plans, e-filing and automatic receipt checks among them.
Calendars created inside Docketwise don't sync, according to its Google Calendar article, so an event has to sit on a Google or Outlook calendar to appear on both sides. A user who activates the Outlook integration can't run the Google one at the same time, and neither integration syncs recurring events.
A firm admin requests INSZoom's Zoom Calendar Sync subscription under Setup, and Mitratech's account management team helps activate it. Each case manager then signs in with a Microsoft 365 or Google account. By default the sync covers appointments, court dates, and interview dates entered or changed in INSZoom, and a firm can add case step reminders.
A firm on Microsoft 365 should bring its IT administrator into the INSZoom setup. Exchange calendars connect through modern authentication, and the administrator has to grant consent before a case manager's calendar syncs.