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Do nonprofit immigration legal aid programs get discounts on case management software?

✓ Verified Last reviewed by AnswerStack Next review due Jan 9, 2027

Yes, from the vendors that publish one. eImmigration lists 50% off its standard monthly rate for nonprofits that commit to an annual term. Docketwise lists an additional 18.5% off its annual plan for 501(c)(3) organizations. Clio's legal aid page and LegalServer's civil legal aid page show no nonprofit percentage, so any nonprofit rate from either would come through a quote.

The two published discounts start from different prices

eImmigration takes its 50% off the standard monthly rate, and that replaces the annual-billing rate. Its three plans are $60, $90 and $110 per user per month, so the nonprofit rates work out to $30, $45 and $55. The pricing page says the nonprofit discount can't be combined with the annual rate or with the progressive discount by number of users. Schools and universities receive the same discount.

Docketwise applies a further 18.5% to its annual plan, and only 501(c)(3) organizations qualify. Its annual rates are $80 per user per month for Basic, which covers forms and case management, and $100 for Pro, which adds a CRM. If the 18.5% comes off those annual rates, a nonprofit pays $65.20 and $81.50.

The two percentages can't be compared on their own, because they come off different list prices and the plans bundle different features.

An eight-user program at each rate

Suppose a program has eight staff who all log in, on an annual term with no add-ons. Each yearly figure is the per-user monthly rate times 8 users times 12 months. The list column uses each vendor's annual-billing rate, since that is what the program would pay without nonprofit status.

Plan List rate per user per month, annual billing Nonprofit rate per user per month One year at list One year at the nonprofit rate
eImmigration Starter $55 $30 $5,280 $2,880
eImmigration Essentials $82 $45 $7,872 $4,320
eImmigration Complete $100 $55 $9,600 $5,280
Docketwise Basic $80 $65.20 $7,680 $6,259.20
Docketwise Pro $100 $81.50 $9,600 $7,824

What the plan includes changes the comparison

On eImmigration Essentials, the discount takes the year from $7,872 to $4,320, a difference of $3,552. Starter looks cheaper still at $2,880, but it includes one premium feature, where Essentials includes four and Complete includes all 17. Starter also holds storage to 10 GB per user, and the other two plans have unlimited storage.

That matters for a grant-funded program. eImmigration's nonprofit page ties funder reporting to reports that can be saved, scheduled and shared across more than 1,000 data points. Its pricing page lists Custom Reports & Report.AI as a premium feature, along with e-Filing with CBP Data Import. A program that wants both needs two premium features.

An extra premium feature is listed at $15 per feature, per user, per month. Suppose the program buys one for all eight users at that list price. That adds $15 x 8 x 12 = $1,440 a year and brings Starter to $4,320, the same as Essentials at the nonprofit rate. So a program that needs two premium features should price Essentials first, and confirm in the quote that its four include the two it needs.

The pricing page doesn't say whether the 50% applies to add-on features, to extra storage at $6 per GB a month, or to the standard data import at $1,000. Ask for those as separate lines in the quote, with the discount shown on each. eImmigration charges no setup fee and includes two hours of onboarding with each plan. Our answers on what immigration case management software costs and on hidden costs cover the other lines to price.

Clio and LegalServer publish no nonprofit rate

Clio's legal aid and nonprofit page describes mobile intake, an eligibility calculator, and reporting on grant deliverables and allocations. It shows no discount percentage. Clio's pricing page lists Starter from $49 per user and prices Core, Signature and Elite on request, so a nonprofit rate, if Clio offers one, would come through the quote.

LegalServer publishes no prices on its civil legal aid page. It does say that pro bono attorneys and volunteers get free access, and that detail can move a budget as much as a percentage does. eImmigration defines a user as any individual who uses the software. Under that definition, volunteer attorneys and law students who log in count as users. A program with many occasional volunteers should budget by the number of people who log in, which can be well above its staff count. Our answer on per-user and per-case pricing explains how that choice changes the total.

Who qualifies and what the annual term commits you to

Docketwise limits its discount to 501(c)(3) organizations. eImmigration's page says nonprofit organizations, schools and universities qualify, and it names no document. A program with its own IRS determination letter has the most direct evidence to offer. A program that operates under a fiscal sponsor, a diocese or a university should ask whether the parent organization's status is accepted before it budgets on the discounted rate. A law school clinic can point to eImmigration's line that extends the discount to schools and universities.

Both discounts attach to an annual commitment. eImmigration charges no cancellation fee, but it doesn't refund a subscription that has already been paid, and access runs to the end of the period. For a program on one-year grants, that is a reason to start the term with the budget year. Neither vendor's page says what rate applies at renewal, so get the year-two rate in writing along with the first.

Larger programs have one more comparison to make. eImmigration's nonprofit page quotes Alisa Daubenspeck, managing director of CARECEN, describing a "busy, 70-person nonprofit immigration practice" on the platform. eImmigration also lists a progressive discount by number of users, without publishing the thresholds, and it can't be combined with the nonprofit discount. A program that size can ask for a nonprofit quote and a user-count quote, and take the lower one.

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